Etisalat Nigeria Jobs

Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the positions below:


ANALYST BUSINESS INTELLIGENCE

JOB SUMMARY
Support strategic business decision-making through provision of useful, accurate & up-to-date quantitative and qualitative intelligence ;robust data analytics; operations reporting; and post-implementation analysis of launched products and services

PRINCIPAL FUNCTIONS
Prepare Monthly, Weekly, Daily and Ad-hoc reports on Gross Activation, Recharges by Channel Partners
Conduct data analysis and analytics to understand customer behaviour and enable customer profiling
Competitors’ analysis on market share and value share compared to addressable population of Etisalat to providing insight to type of campaign to launch in those location.
Generate data to analyse and compute monthly sales incentives
Conduct performance analysis and prepare periodic reports on all RCV & SIMs activated by the dealer sales team in the territories.
Prepare age analysis of Channel Partners and determine their contribution to the KPIs in respect of Churn, Gross Add and Recharges
Ensure insight driven analysis is conducted across all regions in terms of nearness to serve, Channel partners, required Sales Canvassing etc.
Prepare reports on recharges (RCV, E-top etc.) driven analysis based on Sale Force Automation – Project Limitless.
Carry out other tasks as directed by Manager, Business Intelligence

EDUCATIONAL REQUIREMENTS
Bachelor’s degree in Social Sciences, Economics/ Statistics/Mathematics/Computer Science and/or Business Management


EXPERIENCE, SKILLS & COMPETENCIES
One year post NYSC work experience in business analytics-related function
Good knowledge of SQL
Extreme working knowledge of Excel
Microsoft Access
PowerPoint and Burst presentation skills

SPECIALIST – COMMUNITY RELATIONS

JOB SUMMARY
Coordinate the development, establishment and maintenance of cordial relationships with all stakeholders in host communities within the Cell Site/Base Station location across all Regions and leverage on all existing relationships to achieve the company’s objectives.

PRINCIPAL FUNCTIONS
Coordinate surveyed locations for proposed sites to assess and determine suitability of locations and minimise/avoid community related issues
Work with manager to evaluate prospective cities, towns and communities identified for build, make recommendations in line with best practice and in the company’s interest
Ensure all issues (Community and non-community) are identified across the assigned region and work within company procedures and guidelines to resolve them within agreed timelines.
Collate, create and maintain database on all community related issues across all regions.
Coordinate dissemination of information to all stakeholders; Radio, Transmission, Site Acquisition, Rollout, Legal and Finance teams to ensure they are aware of all community-related issues.
Initiate, undertake and supervise dialogues, meetings, negotiations where necessary on behalf of the organisation to resolve issues relating to roll-out and post rollout operations in host communities
Provide input in the development/modification(where necessary) into company procedure and guideline regarding community relations issues.
Supervise and ensure necessary sign-offs on the sites by the communities on all agreed terms are obtained and are in line with agreed service level agreement
Identify opportunities for developing communities and advise all relevant stakeholders within and outside the company on programmes that can be conducted to improve the situations.
Ensure proper implementation of all approved community development programs by the company across all regions.
Coordinate the maintenance of relationships with host communities after sites are integrated, promote company image at all times through implementation of all initiatives and programs that strengthen Etisalat’s position within the host communities.
Collate and create a ranking of spots in all areas planned for build for community issues, reference the areas against the database for community issue and present report on status of issues to management
Develop a process for all regions which guarantees host communities are informed and educated on the benefits of locating BTS’s in their domain and providing first hand answers to issues that they may face.

Educational Requirements
First degree in a relevant discipline.

EXPERIENCE, SKILLS & COMPETENCIES
Three to Five years post NYSC relevant work experience

Click HERE to apply