SENCE Nigeria Job Opportunities

Since our inception, SENCE has been totally focused on building a strategic, quality consulting practice. We are committed to helping SMEs succeed in a challenging and tasking environment by providing them with the support they need to survive and grow.

FRONT DESK OFFICER

ROLES AND RESPONSIBILITIES
The responsibilities of this role include but not limited to the following:
•Carry out the day-to-day office duties in order to ensure the smooth and efficient running of the business
•Update appointment calendars
•Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
•Deal with customers’ general enquiries
•Welcome, monitor and announce visitors to appropriate personnel.
•Greet visitors/clients in a friendly manner
•Review and disseminate incoming faxes as necessary, and assist with outgoing faxes as time permits.
•Coordinate the delivery and pick up of business-related documents through appropriate courier companies.
•Perform other clerical duties as needed, such as filing, photocopying, and collating.
•Take payments for services and products.
•Prepare travel vouchers.
•Order, receive, and maintain office supplies.
•Carry out any duties that may arise, or as directed

SKILL SET
•Must be a female
•Excellent oral and written communication skills
•Detail oriented and highly observant
•Ability to multitask
•Possess strong mathematical skills
•Cash handling experience preferred
•Proven good customer service background
•Typically maintains professional conduct
•Minimum of OND qualification
•1-2 years experience in related field

CASHIER

ROLES AND RESPONSIBILITIES
The responsibilities of this role include but not limited to the following:
•Greet customers including answering phones and directing customer inquiries to appropriate party
•Answer routine billing questions/issues from customers
•Receive and process all payments according to standard procedures.
•Assist in the opening and closing of a retail location which includes and but not limited to cash handling and deposits
•Inform customers about services available and assess customer needs
•Complete, process, and maintain applicable paperwork and records
•Perform other related duties as required

SKILL SET
Core Competencies
•Must be a female
•Excellent oral and written communication skills
•Detail oriented and highly observant
•Ability to multitask
•Possess strong mathematical skills
•Cash handling experience preferred
•Proven good customer service background
•Typically maintains professional conduct
•6 months-2 years minimum of customer service or sales experience
•Minimum of OND qualification

CHIEF OPERATING OFFICER

ROLES AND RESPONSIBILITIES
The responsibilities of this role include but not limited to the following:
•Guide and direct management in the development, promotion, and financial aspects of the organization’s products and services.
•Support the CEO in contributing to the business plan
•Maintain continuous lines of communication, keeping the Managing Director informed of all critical issues
•Organize and oversee day-to-day leadership and management services that reflect the company’s mission and core values.
•Responsible for driving the company to achieve and surpass profitability, cash flow and business goals and objectives.
•Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives.
•Oversee concierge staff and their clients
•Evaluate the results of overall operations regularly and systematically and report these results to the Managing Director.
•Implement programs that meet corporate goals and objectives.
•Manage relationships with clients
•Create and manage budget
•Create the structure and processes necessary to manage the organization’s current activities and its projected growth.
•Perform other related duties as required by the Managing Director

SKILL SET
Core Competencies
•A female is more preferable for this role
•Leadership and management abilities to oversee the firm
•Possess a passion to help clients and staff meet and surpass their goals
•Able to see the big picture and plan out details
•Direct communications
•Detail-oriented
•Reliable, follows through on commitments
•Persuasive
•Strong process and planning orientation
•Goal-oriented, task driven
•Minimum of seven to 10 years of business management experience across a range of business disciplines
•Possess requisite experience in HR frameworks, financial management, marketing and operations Financial reporting capabilities including budgeting and cash flow management

Click HERE to apply